At Vaidyum Ayurveda, operated by Akhand Bharat Today, we strive to ensure that our products and services meet your expectations. If you are not fully satisfied with a product purchased through our website, please review the following Return & Refund Policy.
We accept eligible product returns within 7 days of delivery, subject to the conditions mentioned below.
The product must be unused, unopened, and in its original condition.
The product must be returned in its original packaging along with any applicable invoice, accessories, labels, or documentation.
For hygiene, safety, and quality reasons, certain Ayurvedic, wellness, personal-care, consumable, or health-related products may not be eligible for return once opened or used.
Products that are damaged due to misuse, improper storage, or handling by the customer may not be eligible for return or refund.
Products purchased as part of special offers, promotional packages, or customized orders may be subject to specific return conditions communicated at the time of purchase.
Once we receive the returned product, it may be inspected to determine whether it meets the applicable return conditions.
We will notify you regarding the approval or rejection of your refund request.
If the return is approved, the refund will generally be processed within 7–10 business days after approval.
Refunds will normally be made through the original payment method, subject to the payment gateway or banking process.
Shipping or delivery charges may be non-refundable, except where the return is due to an incorrect, damaged, defective, or wrongly supplied product attributable to us.
The actual time taken for the refund to reflect in your account may vary depending on your bank or payment service provider.
Exchanges may be available for eligible products, subject to product availability and applicable return conditions.
Customers should contact us within the applicable return period to request an exchange.
Certain products may not be eligible for exchange due to hygiene, safety, or regulatory considerations.
If you receive a product that is damaged, defective, expired, or different from the product ordered:
Please contact us within 48 hours of delivery.
Provide your order number along with clear photographs or videos of the product, packaging, shipping label, and any visible damage.
We may request additional information or photographs to assess the issue.
After verification, we may provide a replacement, exchange, refund, or other appropriate resolution, subject to the circumstances and applicable law.
For health, hygiene, safety, and quality reasons, the following may generally not be eligible for return once opened or used:
Opened or used Ayurvedic products.
Consumable products.
Personal-care and hygiene products.
Products with broken seals or tampered packaging.
Products damaged due to improper use or storage.
Products specifically customized or prepared for a customer, where applicable.
This does not affect any rights available to customers under applicable law in relation to defective, damaged, unsafe, or incorrectly supplied products.
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return procedure after delivery.
For services, consultations, or appointments, cancellation and refund eligibility may depend on the applicable appointment or service policy.
To request a return, refund, replacement, or exchange:
Contact us using the details below.
Provide your order number, registered contact details, and reason for the request.
Where applicable, provide photographs or videos of the product and packaging.
We will review your request and provide further instructions.
Do not send the product to any address until return instructions have been provided by our team.
For return, refund, replacement, exchange, or cancellation-related queries, please contact:
Vaidyum Ayurveda
Operated by: Akhand Bharat Today
🌐 Website: vaidyum.com
📧 Email: vaidyumayurveda@gmail.com
📞 Phone: +91-9171559566
📍 Address: Vikram Homes, Nanakheda, Ujjain (M.P.) – 456010
Last Updated: 01-09-2026
english
