Cancellation policy

Cancellation Policy – Vaidyum Ayurveda

At Vaidyum Ayurveda, operated by Akhand Bharat Today, we understand that plans may change. Our cancellation policy is designed to provide reasonable flexibility while ensuring efficient processing of product orders, consultations, appointments, and wellness services.

Order Cancellation

  • You may request cancellation of a product order within 24 hours of placing the order, provided the order has not already been processed, packed, or dispatched.

  • Once an order has been processed, packed, or dispatched, cancellation may not be possible.

  • Cancellation requests should be made as soon as possible to allow our team to process the request.

  • To request cancellation, please contact us with your order details using the contact information provided below.

Refunds for Cancellations

  • If a cancellation request is approved before processing or dispatch, the eligible refund will generally be issued to the original payment method within 7–10 business days.

  • The actual time taken for the refund to reflect in the customer's account may depend on the relevant bank or payment service provider.

  • If the cancellation request is made after the order has been processed or dispatched, cancellation may not be possible and the applicable Return & Exchange Policy may apply.

  • Any applicable shipping, handling, or transaction charges may be non-refundable where permitted by the applicable policy.

Ayurveda & Wellness Products

Due to hygiene, safety, and product-quality considerations:

  • Opened or used Ayurvedic, wellness, consumable, or personal-care products generally cannot be cancelled or returned after delivery.

  • Orders that have already been packed or dispatched may not be eligible for cancellation.

  • If a product is received damaged, defective, expired, or incorrect, the customer should contact us within the applicable period under our Return & Exchange Policy.

Appointment & Consultation Cancellation

For Ayurveda consultations, appointments, therapies, or wellness services:

  • Cancellation requests should be made as early as possible before the scheduled appointment.

  • Refund eligibility may depend on the time of cancellation and the specific service booked.

  • If an appointment has already commenced or the service has been substantially provided, a refund may not be available.

  • Any specific cancellation terms applicable to a particular service will be communicated at the time of booking.

Customized or Special Orders

  • Products or services specially prepared, customized, or arranged for a particular customer may not be eligible for cancellation once preparation or processing has started.

  • Any applicable terms for such orders will be communicated before processing wherever reasonably possible.

How to Request a Cancellation

To request cancellation, please provide:

  • Order/Booking Number

  • Customer Name

  • Registered Mobile Number or Email

  • Reason for Cancellation

Contact us at:

Vaidyum Ayurveda
Operated by: Akhand Bharat Today

Last Updated: 01-09-2026

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